FAQ
Frequently asked questions.
Short answers about the product, work items, DOKPilot, permissions, audit, integrations and GDPR.
What is DOK Genius?
A platform for document governance, operational compliance and artificial intelligence — managing documents, work items, approvals, audit and intelligent search.
What is a work item?
A unit of work that brings together a process, documents, state, owners, approvals and operational history.
Can I configure different document processes?
Yes. The platform supports distinct processes and flows, with configurable fields, checklists and approvals.
Can DOKPilot search documents?
Yes. The goal is to enable search and answers with context, sources and traceability.
Does the AI respect permissions?
AI is designed to operate within the permissions, confidentiality and tenant of the user in context.
Can I have multiple departments or companies?
Yes. The multi-tenant model and permissions let you separate organizations, departments or units as configured.
Is there an audit trail of actions?
Yes. The platform prioritizes history, traceability and decision evidence.
Can I integrate with other systems?
Yes. The architecture supports REST APIs, webhooks and async processing.
Can I start for free?
Yes. You can submit a free signup with no credit card.
Is the platform GDPR-ready?
The structure is oriented toward data protection, purpose, permissions and audit, but each release should be reviewed legally.
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